Karen Buck joined Flagstar Bank in 2021 as executive vice president of Operations. In this role, she is responsible for the Customer Engagement Center, retail and commercial operations, banking operations, and business risk and internal controls. Buck brings to Flagstar extensive experience as a customer-centric leader who focuses on people, process, and technology to better serve customers.

 

Buck has over 30 years of experience in the financial services industry, most recently as executive vice president of commercial, retail, and payment operations at TD Bank in New Jersey. She has a proven track record in transforming businesses and delivering strong results in wealth management, retail, and commercial banking.

 

She is active in various industry and community organizations and most recently served as chair of the Federal Reserve 5th District Retail Payments Advisory Council, as a member of The Clearing House PayCo board, and as chair of the Ronald McDonald House of Southern New Jersey.

 

Buck was recognized by The American Banker as a member of The Most Powerful Teams in Banking, by South Jersey Biz Magazine as one of 25 Women to Watch, and by NJBIZ Journal as one of the Best 50 Women in Business.