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Flagstar Bank, headquartered in Troy, Michigan, is a full-service bank with more than 100 branches in communities across Michigan. Chartered in 1987 as a federal savings bank, today Flagstar has assets of $9.8 billion. We are the largest banking company headquartered in Michigan, a top-tier mortgage originator in the country, and one of the nation's top 10 largest savings banks.
We offer a wide range of products and services for individuals and businesses — all delivered with award-winning service. From consumer loans and credit cards, to cash management and merchant services, we bring the full resources of a commercial bank to our customers.
Our commercial lenders cover the entire business market from small to large customers, and our banking professionals offer not only highly competitive deposit accounts, but also mortgages, insurance, and investment products, all provided in the convenience of our local branches.
We also are a national leader in home lending with loan centers across the country and thousands of wholesale mortgage brokers and agents as customers. We have pioneered ways to make the mortgage process smooth and seamless for our customers. As a testament to our success, Mortgage Technology magazine has named us a Top Tech-Savvy lender for eight consecutive years. We also consistently rank as one of the leading FHA lenders in the country.
We have always prided ourselves on the culture of customer service in our bank branches and have won numerous accolades for it. We are pleased that the 2011 J.D. Power and Associates Retail Banking Satisfaction study ranked us highest in customer satisfaction in the North Central region two years in a row, tied in 2011.*
*Flagstar Bank received the highest numerical score in a tie among retail banks in the North Central region in the proprietary J.D. Power and Associates 2011 Retail Banking Satisfaction Study℠. Study based on 51,620 total responses measuring 28 providers in the North Central region (IN, KY, MI, OH, WV) and measures opinions of consumers with their primary banking provider. Proprietary study results are based on experiences and perceptions of consumers surveyed in January 2011. Your experiences may vary. Visit jdpower.com.
Flagstar Bank is a subsidiary of Flagstar Bancorp, which is listed on the New York Stock Exchange under the symbol FBC. The company is the largest publicly held savings bank headquartered in the Midwest.