Customer Support

Flagstar Bank's ABA/routing number is 272471852.

To set up direct deposit or automatic payment, send or receive a wire transfer, or to reorder checks, you will need Flagstar's ABA number and your account number. The image below shows the location of the ABA check routing number and account number.

FDIC insurance covers individual customer accounts up to $250,000. For information on coverage available, please visit the official FDIC website at fdic.gov.

In order to protect yourself from possible fraud, please take the following actions:

1. Contact Flagstar Customer Service at (888) 248-6423 as soon as you realize your card is lost or stolen. We will place an immediate restriction on the card so it cannot be used and we will also order you a new card. ATM cards are available at your local branch and can be issued and activated during your visit. Flagstar charges $5 to replace a Visa Debit card.
2. Review your recent transactions to ensure no fraudulent activity has occurred. It may be necessary to file a fraud dispute.

The bill payment service withdraws the amount due from your account and sends a check to Flagstar. This process may take approximately two weeks before the check posts to your account.

Payments without a mortgage coupon should be mailed to:

Flagstar Bank

P.O. Box 660263

Dallas, TX 75266-0263

*Please include your loan number on the check

The transfer and sale of mortgages is common in the mortgage industry. It fulfills the need of investors and makes funds available for other homebuyers.

Your best option is a home loan conditional approval—an evaluation of your credit worthiness based on your income, assets, debts and past credit use. To obtain your home loan conditional approval today, apply now with our quick and easy online application. If you have other home loan questions, call a Flagstar Bank home loan advisor at (855) 372-5626 or visit your local branch.