How to Enroll in e-⁠statements

You can stop getting paper account statements in the mail by enrolling in Electronic Documents in Online Banking. To enroll, please click the ellipsis (...) next to the account on the Accounts page, then select Statements. An e-Documents link can also be found on the right side of the Accounts page, or at the top of the page when viewing account history.

Once selected, you must request for the system to generate a notification code to agree to the Terms and Conditions of Electronic Documents. Submitting the notification code will allow the system to proceed to select the accounts and services that you wish to have delivered electronically. This will include account statements as well as tax documents and other notices. You must confirm your selection to proceed.

You must first be enrolled in Electronic Documents, as explained in the previous answer. To view statements in Online Banking, please click the ellipsis (...) next to the account on the Accounts page, then select the item that you wish to view. You may also click the e-Documents link on the right side of the Accounts page. Additionally, statements can also be found at the top of the page when viewing account history by clicking e-Documents.

We do everything we can to make your Online and Mobile Banking experience as secure as possible. Each transaction is equipped with high-tech protection allowing you to bank with peace of mind.

When you log in using your mobile device, you are logging in with the same multi-layer security that is used as if you logged on from your desktop computer. We confirm your credentials along with the device you are using.

We also provide a comprehensive suite of security features so you can stay in control of your account 24/7. With Debit Card Controls, you can freeze your card, set spending limits, and more. Account Alerts keep you in-the-know with real-time information. Set up Touch and Face ID in your Flagstar Mobile Banking app for added protection.