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Mortgage Servicing

Making mortgages work.

A growing model

Flagstar Bank services mortgage and other consumer loans, handling payments and record-keeping for over 1.4 million borrowers. Not only do we service our loans, but we also subservice loans owned by other organizations. We earn revenue on contractual fees that vary based on our responsibilities and the delinquency or payment status of the loans. Our growing business and strong platform have made us the sixth-largest subservicer in the nation.

2022 highlights*

  • Serviced loans for 1.4 million borrowers, representing $346 billion in home loans
  • We’re the nation’s 6th largest mortgage subservicer

*as of 12/31/22

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