Our code of ethics

Flagstar Bank firmly believes maintaining a strong ethical culture is crucial to our business. We hold our managers accountable to upholding the spirit and intent of our corporate values, leading with integrity, and demonstrating the following principles:                                        

• Be a role model for ethical behavior.
• Promote a culture of integrity.
• Foster open communication.
• Recognize behavior that exemplifies our corporate values.
• Respond to misconduct and report violations.

We expect all our employees to conduct themselves in an ethical way in all situations. Our employees receive regular training to uphold the following behaviors:

• Promote a culture of diverse, equitable, and inclusive behavior.
• Respect one another at all times.
• Safeguard our surroundings.
• Provide banking that strives to be personal, private, and secure for our customers.
• Do the right thing.
• Avoid conflicts of interest.
• Be financially responsible.
• Protect our assets.
• Use resources appropriately.
• Comply with laws governing corporate and personal political activities.
• Report concerns.

Any employee who violates our code of conduct may face disciplinary action up to and including termination.