DE&I Vision & Strategy
Embracing diversity. Promoting equity. Cultivating inclusivity.
What DE&I means to us
Diversity means the unique differences that shape our team and contribute to our success. Diversity does not just include age, minority, and gender status, but it encompasses all of the unique things that make us different, including beliefs, religion, nationality, sexual orientation, disability, veteran experiences, gender identity, and education.
Equity means providing fair treatment through policies and practices that promote equal access and opportunity intended to level the playing field among our employees, partners, and customers.
Inclusion involves recognizing, embracing, valuing, and engaging different ideas, perspectives, and backgrounds into our everyday decisions, actions, and behaviors.
Great companies work to embrace a culture of diversity, equity, and inclusion, power innovation by valuing creativity, different thoughts, and ideas, and increase their understanding of the diverse communities they serve. In addition, they attract the best talent, work to identify and eliminate barriers to fair and equitable treatment at all levels, and engage and energize their workforce to achieve the company’s objectives and ultimately obtain measurable results. This doesn’t happen overnight; it takes a concerted effort to make diversity, equity, and inclusion part of our day-to-day lives.
“We understand trying to reverse decades of systemic inequities is a marathon, not a sprint, but we're off and running, committed to making our company and our community better and more equitable for all.
When it comes to DE&I, Flagstar today is a stark contrast to the Flagstar of 5 years ago. Today, we talk openly about issues of race, equity, privilege, voting rights, the glass ceiling, social injustice—the full gamut of issues in the headlines and on our minds. We speak out where we never did before, and we celebrate our diversity as we never did before. Juneteenth, Pride Month, Black History Month, Hispanic Heritage Month, Diwali, Veterans Day, and much more all have a place at Flagstar. I’m extremely proud of the cultural change that is evolving to make Flagstar ever more diverse and of our progress in bringing investments and resources to communities of color.”
- Chairman of the Board Sandro DiNello
Our DE&I vision and principles
Our mission is to build and leverage a diverse, inclusive, and engaged workforce that inspires all individuals to work together towards a common goal of superior business results by embracing the unique needs and objectives of our customers and community.
We seek to remove barriers so that everyone has the same access to thrive and advance here.
Our Strategy
Flagstar’s diversity, equity, and inclusion vision is built around five pillars:

1. Engaging diverse customers
2. Hiring and maintaining a diverse team
3. Engaging and developing our team members
4. Connecting with the communities we serve
5. Engaging diverse suppliers
The progress of our pillars is reviewed quarterly with our DE&I advisory council, which includes our CEO.
Self-assessments
We use DE&I metrics to measure our strategic progress and report to our DE&I Advisory Council (which includes Chairman of the Board Sandro DiNello) quarterly and to the Flagstar Board annually. We also conduct external self-assessments annually to identify opportunity areas and benchmarks, as well as solicit feedback through employee surveys.
Flagstar is committed to conducting an annual self-assessment and will remediate identified gaps to continuously improve our culture of diversity, equity, and inclusion. We are dedicated to ensuring that our DE&I efforts are truly aligned with our long-term vision and remain in support of our defined pillars. Our executive management actively supports and reviews the progress of our DE&I initiatives and principles.
We look forward to continuing to enhance our DE&I program and know it will only make Flagstar stronger for our team members and customers.
Metrics reporting and accountability
Board of Directors – Annually
Board of Directors Committee – Quarterly
DE&I Advisory Committee – Quarterly
DE&I Core Team – Monthly
Employee Resource Group Leaders, DE&I Committees, and Executive Sponsors – Quarterly
Company – Annually
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