Contact Loss Mitigation
At Flagstar Bank, we are committed to meeting your financial needs.
What can you do to help?
- Ensure your workout application is as complete as possible. A complete workout package begins with the Uniform Borrower Assistance Form and includes supporting documentation, which can be uploaded using the Upload Documents feature.
- Keep repeat calls to a minimum.
- Make sure your contact information is up-to-date. Often we can't reach callers because the phone number we have on file is disconnected or outdated.
If you have questions, please call us at (800) 393-4887, Monday-Friday 8:30 a.m. - 8:30 p.m. ET. Or visit the of our FAQs page for answers to commonly asked questions.
To find a HUD-approved housing counseling agency, please call HUD at (800) 569-4287.