MyLoans access is available to all Flagstar Bank loan customers. In order to have secure authorization to view your loan application information, upload documents or make payments, we need to match your name, loan number and social security number with our information. Please enter your information in the fields provided below.
This information must match our records in order to access MyLoans. If you do not know your loan number, you can locate it on your monthly statement. If you've recently applied for a loan, please see your welcome email.
If you are having issues, please contact Flagstar Customer Service at 800-968-7700, Monday - Friday 7:30 a.m. - 8:00 p.m. or Saturday 7:30 a.m. - 4:00 p.m. Eastern Time.
Why are we asking for your social security number?