Enhanced Login Security
At Flagstar, your online security has always been a top priority. We have upgraded your MyLoans experience with a new feature — Enhanced Login Security — to provide even more protection from identity theft. This new feature adds an extra layer of security by identifying you with your computer.
Enhanced Login Security will:
- Recognize you by your unique password as well as by your computer.
- Provide an extra layer of security when you use a new computer by asking security questions you define.
- Help safeguard your identity from theft and fraud.
Plus, it's fast and easy to enroll.
You will be asked to provide answers to security questions and up to three phone numbers. This information is needed to confirm your identity and help protect you from identity theft and fraud.
Questions or concerns?
Please call us at (800) 968-7700, Monday - Friday 7:30 a.m. - 8 p.m. or Saturday 7:30 a.m. - 4 p.m. Eastern time. You may visit our Loan Servicing FAQ on flagstar.com for more information.