Banking Services and Online Banking (888) 248-6423
Monday - Friday: 7:30 a.m.-9 p.m.
Saturday: 8:30 a.m.-6 p.m. ET

24-Hour Telephone Banking

(888) 248-6423

Corporate Headquarters
5151 Corporate Drive
Troy, MI 48098
(800) 945-7700
Monday - Friday: 8:30 a.m.–5:30 p.m. ET

Personal Loans and Home Equity Lines of Credit
(800) 642-0039
Monday - Friday: 7:30 a.m.-8 p.m.
Saturday: 7:30 a.m.-4 p.m. ET

For Overnight Payments on Mortgage and Personal Loans Only

Flagstar Bank
ATTN: Retail Lockbox 371891
500 Ross Street, Room 154-470
Pittsburgh, PA 15262

Account Deposits and/or Bounce Protection Payments
301 W. Michigan Avenue
Mail Stop 4 - 313
Jackson, MI 49201