Borrower Financial Hardship Form

To begin a financial hardship workout, please print and complete the Borrower Financial Hardship Form and fax it to (866) 234-9845 or mail it to:

Flagstar Bank
5151 Corporate Drive, Mail Stop: S-142-3
Troy, MI 48098

If you have any questions, please call (800) 393-4887. Representatives are available Monday-Friday from 8:30 a.m. to
7 p.m. ET.

For additional information, visit the Mortgage Payment Relief section of our FAQs page for answers to frequently asked questions. To find a HUD-approved housing counseling agency, please call HUD at (800) 569-4287.

Para obtener una versión en español de la forma para los prestatarios quiénes experimentan dificultad financiera, por favor haga click en lo siguiente. Declaración financiera del Prestatario

  • (800) 393-4887