In 2010, President Obama established the Hardest Hit Fund to provide aid to families in states hardest hit by the economic and housing market downturn.

The fund works with housing agencies in targeted states to assist homeowners who are struggling to make their mortgage payment. Using a total of $1.5 billion from the government's Hardest Hit Fund, the housing agencies are developing local initiatives to help troubled homeowners. For more information on the Hardest Hit Fund, please visit the U.S. Treasury Department's website.

To better serve our customers, we have established relationships with housing agencies in all states participating in the Hardest Hit program. To receive assistance, the first step is to apply with your state's housing authority to determine your eligibility. See below for participating states:

If you do not qualify for the Hardest Hit program, there may be other options. At Flagstar, we understand the many challenges facing today's homeowners. That's why we're working with borrowers who are having difficulty making their mortgage payments.

If you have recently experienced a loss of income and can't pay your mortgage, we have several options that may help you.

Questions? Please call our loan counselors at (800) 393-4887, Monday–Friday 8:30 a.m.–7 p.m. ET.

If you need additional assistance, the U.S. Department of Housing and Urban Development (HUD) may be able to help by providing free or low-cost credit counseling. You can access HUD's voice response system for a list of approved credit counseling agencies at (800) 569-4287. HUD also offers a variety of foreclosure tips.

Other Resources:
  • (800) 393-4887