Our Corporate Responsibility Journey
We’re building on our history of community involvement for a more inclusive and sustainable future.
About our efforts
We have a long and proud history of supporting our communities. Traditionally, our focus was diversity and inclusion and philanthropic activities. However, we’ve since developed a broader focus on Environmental, Social, and Governance (ESG) efforts.
Committed to accountability
We began building our ESG framework in 2020 by working with software analytics platform Datamaran to compare our current activities to our peers and structure our future ESG priorities.
In 2021, Environmental Resources Management supported the completion of our first greenhouse gas inventory. The consultancy used 2019 data to benchmark and identify appropriate emissions reduction targets.
Flagstar’s Board of Directors looked to further solidify our commitment to integrating ESG strategies throughout our business and proactively assessing risk. In 2021, the board changed the name of the Nominating/Corporate Governance Committee to the Nominating, Governance, and Social Responsibility Committee. Then, it revised the committee charter to include board oversight of ESG-related and DE&I initiatives and strategy.
We continue to refine our materiality assessment to incorporate business and external stakeholder perspectives to guide future ESG reporting topics and identify opportunities to demonstrate our commitment to creating a sustainable, profitable business model that enables us to serve our customers, employees, communities, and shareholders more effectively.
Awards & Accolades

Noteworthy Company for Diversity, DiversityInc, 2020, 2021

Best Mortgage Lender for Refinancing, NerdWallet, 2022

Top 100 Best Banks of 2022, GOBankingRates

Fannie Mae Servicer Total Achievement and Rewards™
(STAR™) performer 2015-2020

Best and Brightest Companies to Work for 2017-2022
Our Principles
At Flagstar, corporate responsibility is informed by four aspects that underpin everything we do.
Our People
We hire talented people who represent the diversity of the communities we serve and provide them with tools to develop their skills and opportunities to grow.
Our Business
We’ve built a strong business model that performs well in any rate environment, with levers to pull that create consistent, long-term results for our shareholders.
Our Community
We believe in the transformational power of local investments. Central to this is the Flagstar Foundation, which invests in nonprofits that develop workforces, promote arts and culture, and support financial literacy.
Our Culture
We believe great companies embrace a culture of diversity, equity, and inclusion. Broadening our perspectives engages employees, encourages team building, and creates a positive environment in which to work and grow.