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888-248-6423
Monday–Friday: 8 a.m.–10 p.m. ET
Saturday–Sunday: 8 a.m.–5 p.m. ET
Flagstar Bank
301 West Michigan Avenue, 4-501
Jackson, MI 49201
24/7 support: 866-744-5463
800-968-7700
Outside the US: +1-248-312-6500
Monday–Friday: 7:30 a.m.–8 p.m. ET
Saturday: 7:30 a.m.–4 p.m. ET
800-393-4887
Monday–Friday: 8:30 a.m.–9 p.m. ET
844-451-8720
Monday–Thursday: 9 a.m.–8 p.m. ET
Friday: 9 a.m.–7 p.m. ET
Saturday: 10 a.m.–3 p.m. ET
Flagstar Bank
P.O. Box 660263
Dallas, TX 75266-0263
If you believe there is an error (Notice of Error) or if you need additional information (Request for Information) relating to the servicing of your mortgage loan, you must send a written Notice of Error or Request for Information to the following address: Flagstar Bank, Attn: NOE/RFI, 2B-116, 5151 Corporate Drive, Troy, MI 48098-2639. Your Notice of Error or Request for Information must include your name, loan number, and sufficient detail to inform Flagstar of the basis of your Notice of Error or Request for Information.
888-757-1140
Monday–Friday: 8 a.m.–8 p.m ET
Saturday: 8 a.m.–5 p.m. ET
888-757-1140
Monday–Friday: 8:30 a.m.–5 p.m ET.
800-642-0039
Monday–Friday: 8:30 a.m.–9 p.m. ET
Flagstar Bank 5151
Corporate Drive, E-203-1
Troy, MI 48098
888-254-5417
Monday–Friday: 8 a.m.–4:30 p.m. ET
866-945-9872
Monday–Friday: 8:30 a.m.–9 p.m. ET
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