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Diversity, Equity, and Inclusion

What makes Flagstar a great company? Our teammates, clients, and suppliers from various backgrounds.

Embracing diversity, equity, and inclusion in the workplace

At Flagstar Bank, we recognize and embrace differences rather than conformity because we believe diversity makes us stronger. By fostering an environment where people feel safe and heard, everyone can be their authentic selves. We also ensure each of us can reach our full potential and succeed at all levels of the organization.

“We have made great strides to integrate DEI into Flagstar’s business operations to ensure we’re building a diverse and inclusive environment that fully engages all teammates and customers. Cultivating an environment that embraces the unique qualities of our diverse workforce provides a competitive advantage, enabling us to foster a culture of belonging for everyone who interacts with our brand. DEI truly resonates when our offerings, services, and career pathways mirror the diverse individuals within our organization and community, positioning Flagstar as a leader in modern banking."

"I am incredibly proud to be part of the strengthening of our culture at Flagstar. Together, with a strong commitment to our corporate culture, we will do remarkable things.”  

- Joseph Otting, president and CEO

DEI drives our business forward

Our strategic framework fundamentally supports the business. Flagstar’s DEI vision is built around three focus areas:

  • Build and champion inclusive teams
  • Integrate DEI into business operations
  • Connect with people in our communities

The progress of our focus areas is reviewed quarterly with our ESG and DEI Management Committee, which includes our CEO.

The mission of employee resource groups (ERGs)

Our employee resource groups and regional committees provide an empowering and safe environment for increased professional exposure, career development, and community outreach in support of causes most relevant to each group’s demographic. These groups strive to increase teammate awareness and facilitate community outreach to maximize the effect of these efforts.  

Flagstar ERGs

  • Asian Indian
  • Asian Pacific
  • Black Professional Empowerment Network
  • disAbilities
  • Green Team 
  • InterFaith
  • Native American 
  • Pride LGBTQ+
  • Somos Hispanic / Latinx 
  • Veterans
  • Women
  • Young Professionals Network

Regional DEI committees

  • Fort Wayne/South Bend, Indiana
  • Grand Rapids/Lansing, Michigan
  • Jackson, Michigan
  • Long Island, New York
  • New York City
  • West Coast (California and Nevada)
  • Wisconsin/Upper Peninsula, Michigan

Our environmental, social, and governance program

At Flagstar, DEI is a cornerstone of our social initiatives from our environmental, social, and governance program. The ESG program is designed to meet the needs of our customers, communities, and teammates while reducing our environmental impact.

For more information on our ESG efforts, please refer to our ESG Report or ESG page.

 

Supplier Diversity

We recognize the importance of supplier diversity in our sourcing processes. Certified diverse suppliers have an equal opportunity to participate in providing products and services to Flagstar and our customers. 

To learn more about our supplier diversity program and requirements, visit our Supplier Diversity.

 

Talent snapshot

Tracking our performance is essential as we work toward a diverse, equitable, inclusive, and culturally rich environment. Using industry benchmarks from the U.S. Bureau of Labor Statistics as a base, we’ve continued to make progress in overall diverse talent acquisition and minority representation.

Total Employees

Total Employees

Total Employees Chart 37% male 63% female
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Female

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Male

Total Management Representation

Total Management Representation chart 47% male 53% female
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Female

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Male

Minority Representation

Minority Representation Chart 13% Asian 16% Black 9% Hispanic 2% multiple races 60% white
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Asian

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Black

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Hispanic

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Two or More Races

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White

Ethnicity

Total Employees

Total Female

Total Male

Management Positions

American Indian or Alaskan Native

31

24

7

12

Asian

1,054

603

439

617

Black

1,306

980

312

467

Hispanic

1,097

731

349

423

Hawaiian or Other Pacific Islander

35

29

6

17

Two or More Races

182

119

61

81

Undisclosed

185

116

64

70

White

5,083

2,973

2,089

3,199

The data also shows that we still have work to do, especially in minority management representation. We view it as an opportunity to improve, as demonstrated by the initiatives we have undertaken, including the following: 

  • We designed and implemented a Mentoring Circle program to develop our diverse representation and prepare them for growth opportunities.
  • Our talent acquisition team completed AIRS training to become Certified Diversity and Inclusion Recruiters.
  • We leverage partnerships with organizations such as the Association of Latino Professionals for America (ALPHA) and post open positions with them. We also target university and college diversity departments for intern recruitment.
  • Our 12 employee resource groups engage their networks for potential candidates and participate in community events that support talent acquisition.
  • Flagstar’s recruiting professionals, hiring managers, and other associates take DEI-focused training about creating an inclusive workplace, bias awareness, cross-cultural communication, and becoming an upstander, someone who speaks up when they see injustice.