Leadership

Alessandro P. DiNello

President, Chief Executive Officer

Alessandro (Sandro) DiNello has served as president, CEO, and a director of Flagstar Bank and Flagstar Bancorp since mid-2013. Prior to his current position, he was president and chief administrative officer of Flagstar Bank…

Lee M. Smith

Executive Vice President, President of Mortgage

Lee Smith is executive vice president and president of Mortgage at Flagstar Bank, a position he assumed in September 2020. In this role, he is responsible for the direction and oversight of all aspects of mortgage, including mortgage sales and originations, mortgage fulfillment operations, and mortgage servicing, as well as...

James K. Ciroli

Executive Vice President, Chief Financial Officer

Jim Ciroli joined Flagstar in 2014 as its chief financial officer with responsibility for the bank’s accounting, financial planning/forecasting, investor relations, secondary marketing, tax, and treasury functions.  

Steve Figliuolo

Executive Vice President, Chief Risk Officer

Steve Figliuolo joined Flagstar Bank in June 2014 as chief risk officer. In this role, he is responsible for the governance and corporate oversight of Flagstar’s safety and soundness policies and practices.

Reginald E. Davis

Executive Vice President, President of Banking

Reginald E. Davis joined Flagstar Bank in 2020 as executive vice president and president of Banking. In this role, he is responsible for all non-mortgage lending, Government Banking, Treasury Management, strategic alliances, and all of Retail Banking.

Karen Buck

Executive Vice President, Operations

Karen Buck joined Flagstar Bank in 2021 as executive vice president of Operations. In this role, she is responsible for the Customer Engagement Center, retail and commercial operations, banking operations, and business risk and internal controls.

Jennifer Charters

Executive Vice President, Chief Information Officer

Jennifer Charters joined Flagstar Bank in June 2018 as executive vice president and chief information officer. In her new position, she is responsible for providing overall executive leadership and strategic direction for the IT organization...

David W. Hollis

Executive Vice President, Chief Human Resources Officer

David W. Hollis joined Flagstar Bank in 2020 as executive vice president and chief human resources officer. In this role, he oversees recruiting, training, business partnerships, HR information systems, compensation, pay and benefits, internal communications, employee engagement, and HR’s role in implementing diversity and inclusion initiatives.

Michael Adler

Executive Vice President, Head of Wholesale Banking

Michael Adler joined Flagstar in 2021 as executive vice president and head of Wholesale Banking, which encompasses all commercial client coverage teams, treasury management sales, commercial real estate, as well as non-mortgage capital markets, and non-consumer-facing areas such as foreign exchange and interest rate derivatives. 

Anne Mai Bertelsen

Executive Vice President, Head of Retail Banking

Anne Mai Bertelsen joined Flagstar in 2022 as executive vice president and head of Retail Banking. In this position, she has oversight of Branch Banking, Consumer Finance, Investment & Insurance Services and National Business Banking.

Brian D.J. Boike

Executive Vice President, Treasurer

Brian Boike joined Flagstar in 2014 as executive vice president and treasurer. In this role, he is responsible for all treasury activities, including management of the bank's balance sheet...

Paul D. Borja

Executive Vice President, General Counsel

Paul Borja is executive vice president and general counsel of Flagstar Bank. He served as executive vice president and chief financial officer starting in 2005, was named senior deputy general counsel in 2014 and assumed his current position in 2021. 

James Campbell

Executive Vice President, Head of Servicing

James Campbell joined Flagstar in 2021 as executive vice president and head of all servicing and subservicing activities for Flagstar’s residential mortgage business. He brings to Flagstar over 30 years in the financial industry with a focus on the customer experience, employee development, process improvement, automation, and change management.

Gregg A. Christenson

Executive Vice President, Chief Financial Officer, Community Banking

Gregg Christenson is executive vice president and chief financial officer for Community Banking at Flagstar Bank. In this capacity, Christenson oversees financial planning and analysis for retail banking, commercial banking, and the other business units within the community bank.

Brian Dunn

Executive Vice President, Chief of Staff to the CEO

Brian Dunn joined Flagstar in 2012 and has held positions in Financial Planning & Analysis, Enterprise Risk Management, and Internal Audit. In 2016 he became chief audit officer and in 2019 was named chief of staff to the CEO.

Kristina Janssens

Executive Vice President, Chief Compliance Officer

Kristina Janssens is executive vice president and chief compliance officer, a position she assumed in 2021. In this role, she is responsible for establishing standards and processes to ensure that compliance programs bank-wide are effective and efficient in identifying, preventing, and correcting noncompliance with applicable rules and regulations.

Donna M. Krall

Executive Vice President, Director, Mortgage Fulfillment

Donna Krall is executive vice president and director of Mortgage Fulfillment at Flagstar, where she is responsible for all aspects of origination operations from underwriting and processing to closing and post-closing for Flagstar’s three lending channels—broker...

Thomas R. Kuslits

Executive Vice President, Chief Lending Officer, Commercial Banking

Tom Kuslits joined Flagstar Bank in 2011 and currently serves as executive vice president and chief lending officer for commercial banking. In this role he is responsible for a commercial banking team that has generated a $2 billion portfolio...

Jason Lee

Executive Vice President, Director, Capital Markets

Jason Lee joined Flagstar in 2019 as executive vice president and director of Capital Markets. In this role, he is responsible for all secondary marketing and capital market activities, including trading, hedging, marketing of residential mortgage-backed securities, private label securitizations, pricing, margin management, and loan delivery.

Bryan Marx

Executive Vice President, Chief Accounting Officer

Bryan Marx joined Flagstar in 2013 as senior vice president and chief accounting officer. In April 2019, he was named executive vice president. As chief accounting officer, he is responsible for Flagstar’s accounting and accounting policies, SEC and regulatory reporting, Sarbanes-Oxley controls, and investor relations.

Jeffrey Neufeld

Executive Vice President, Director of Mortgage Finance Banking

Jeffrey Neufeld joined Flagstar Bank in 2019 as senior vice president and director of Mortgage Finance Banking. In this role he oversees all aspects of financing mortgage assets, including warehouse lending, mortgage servicing rights, servicer advances, and all related products. 

Joseph M. Redoutey

Executive Vice President, Chief Credit Officer

Joseph Redoutey is executive vice president and chief credit officer at Flagstar Bank, a position he has held since 2013. He joined the company in 2011 as senior vice president and regional credit officer for commercial credit risk.