Getting started with online banking
What accounts are available for online banking access?
What features are available with online banking?
How do I sign up for online and mobile banking?
What happens if you log in from a different computer?
Online banking
How do I view my account(s) using online banking?
What is the difference between my current balance and my available balance?
What is the secure messaging feature in online banking?
How often can I transfer funds to another Flagstar Bank account?
What kind of alerts can I set up in online banking?
How do I find my full account number and routing and transit number?
Can I reorder checks online?
How do I block international transactions?
Are eStatements available with online banking?
Text Banking
What is text banking?
What are the keywords for text banking?
Bill pay
What is bill pay?
How do I enroll in bill pay?
Are there any fees to use bill pay?
How do I find my previous payments in bill pay?
Debit cards
What are Debit Card Controls?
How do I set up or change Debit Card Controls?
How do I set debit card limits by region?
How do I block a specific merchant type on my debit card?
How do I block a transaction type from my debit card?
How do I set a specific transaction amount limit on my debit card?
How do I set debit card alerts?
How do I block my card?
Mobile banking
What can Mobile Banking do for me?
Which services does mobile banking1 include?
How do I access mobile banking?
What are instant balances?
What does "standard text and data rates may apply" mean?
I keep getting locked out of my account when I try to log in on my mobile phone. Why doesn't it accept my login information?
Mobile check deposit
Is there a fee to use mobile check deposit?
What are the limits with mobile check deposit?
How long do I have to wait to access funds after depositing a check?
What happens if I accidentally deposit the same check twice?
How many days of check deposit history can I see?
How long should I keep my deposited checks?
Why am I not able to access mobile deposit?
How can I take a good photo of my check?
What types of checks are not eligible for mobile deposit?
How do I send money with Zelle?
What types of payments can I make with Zelle?
Are there fees to send or request money through Zelle?
Can I cancel a payment?
How long does it take to receive money with Zelle?
What if I get an error message when I enter my mobile number or email address?