Identity theft occurs when someone acquires your personal information in order to impersonate you. This information might include your:

  • Name
  • Date of birth
  • Social security number
  • Mother's maiden name

Fraud occurs when criminals access your bank accounts or open new accounts, obtain loans in your name and make purchases using your identity.

To detect identity theft:
  • Use your monthly bank statements to monitor account activity.
  • Check debit, credit card and ATM receipts against bank statements to make sure the transactions match.
  • Ensure that you recognize all charges. If you see suspicious transactions, contact Flagstar immediately.
  • Monitor your credit report regularly.
  • Log into online banking to review and confirm recent transactions.
  • (888) 248-6423