About Flagstar loan advisors
Buying a home or refinancing one is one of life’s most important financial decisions. Our experienced home loan advisors can help you find the right mortgage loan for your situation and guide you through the process.
With Flagstar, you get an award-winning combination of intuitive technology and the one-on-one expertise of a home loan advisor to help you find the home lending solution that’s right for you – from a traditional lineup of home lending solutions plus our own specialty mortgage products. That’s the power of our Human Interest Rate – interest in you that allows us to build home loan solutions around your needs.
Nation's 6th largest bank mortgage originator
Scotsman Guide's Top Mortgage Lenders 2019
Mortgage Executive's Top 100 Mortgage Companies
Top Mortgage Employer
National Mortgage Professional Magazine, 2020
Mortgage Executive's 50 Best Companies To Work For
Fannie Mae Servicer Total Achievement and Rewards™ (STAR™) performer 2015-2019
What to expect
We get it: Purchase a home or refinancing your mortgage is a big deal, and having a relationship with the right lender is essential. Get started by connecting with an experienced and trusted Flagstar home loan advisor. Starting on Day 1, they'll work with you to find the type of loan that suits your needs, and guide you through the lending process to make it as smooth and stress-free as possible.
STEP 1
Pre-qualify & Gather Financials
Submit your financial information and we’ll give you a personalized estimate for your loan.
STEP 2
Pre-approval
Once you’re pre-approved, we’ll coordinate with the escrow or title company.1
STEP 3
Loan Review
Once your offer is accepted, we'll pass along your information to our underwriters to lock your mortgage interest rate.
STEP 4
Loan Approval
Once our underwriters approve your loan, we'll get you ready for closing.
STEP 5
Close & Receive Your Funds
We’ll close your loan and wire your funds into escrow so you can complete your home purchase.
1A preapproval is an initial determination of an applicant's ability to borrow up to a certain amount. It is based upon certain assumptions resulting from an initial review of incomplete credit information criteria. A preapproval is not an approval of a completed application nor is it a commitment to lend or a guarantee of any particular loan product, features or terms. Final loan approval follows a comprehensive analysis of an applicant's creditworthiness, the satisfaction of all product-specific underwriting requirements and conditions and property acceptability and eligibility.
STEP 1
Loan Application
Complete a loan application online, and submit the necessary financial documents.
STEP 2
Appraisal
We'll conduct an appraisal of your property to determine its current value.
STEP 3
Underwriting Approval
Once our underwriters approve your loan, we'll get you ready for closing.
STEP 4
Loan Signing & Funding
We'll close your loan and wire your funds into escrow so you can access your funds.
Leadership team
Flagstar's executive leadership team brings years of expertise and experience in the mortgage industry. Meet our leadership team.
Lee M. Smith
Executive Vice President, President of Mortgage
Susan Mchan
President, Retail Mortgage
Scott Bristol
Senior Vice President, National Mortgage Production Manager