Why we're different
If you’re a top mortgage originator or leader considering a change, it’s challenging to separate substance from all the hype. When you partner with an award-winning company that works with everyone from real estate agents to builders to borrowers, you are able to reach all corners of the market. At Flagstar, our mission is to create a one-of-a-kind home lending experience grounded in relationships, nurtured through service, and measured by results.
Top Mortgage Employer
National Mortgage Professional Magazine, 2020
Top Mortgage Originator Mortgage Executive Magazine, 2020
Diversity Inc Top 50 Companies for Diversity, 2020
Best and Brightest Companies to Work for 2017-2020
Fulfillment
When it comes to closing loans, service matters and we care deeply about you, your clients, and your real estate agent partners. Our entire Operations team is focused on producing satisfied clients, one home at a time. In many markets, we are known for our exceptional service and getting things done:
Reputation for closing loans in 15 days
Listings agents prefer our pre-approvals because we're known for closing on-time
No loan is too complex for us
"It's one thing for me as an originator to care about my files and see it through. I love it when other people on the team care just as much that they get it closed and get it done."
Ben Lerner
Home Loan Advisor, San Luis Obispo, CA
Leadership team
We're led by well-respected industry veterans who anticipate the needs of retail originators like you, and how to create value for your referral partners and clients.
Lee M. Smith
Executive Vice President, President of Mortgage
Susan Mchan
President, Retail Mortgage