Zelle® is an easy way to send and receive money with people you trust, even if they bank somewhere else1. Instead of paying with cash or check, you can send money to their email address or US mobile number. Pretty cool, huh?
There are no fees to use Zelle® (unless your mobile carrier charges you for text messages), and it’s already part of your Flagstar checking or savings account. But before we get into the details, there are a few essential things you should know:
- You should only use Zelle® to send money to people you know and trust. We’re talking about family members, friends, babysitters, personal trainers, and people you exchange money with regularly and drama-free1.
- Treat Zelle® with the same care you would cash. Double-, triple-, and quadruple-check the recipient’s email or U.S. mobile number before sending anything. (Exception: You can cancel a transaction if the wrong recipient hasn’t enrolled with Zelle® yet.)
- Zelle® is not for international payments. The sender and recipient must have a U.S. mobile number and a U.S. checking or savings account.
Set up Zelle® now so it’s ready when you need it.
- Enroll. Sign into your Flagstar account at flagstar.com or with our Flagstar Mobile Banking app, then select Send Money With Zelle. From there, you can enroll using your U.S. mobile number or email—it’s your choice.
- Add people you trust to your Zelle® contacts. You can enter (and quadruple-check) their information yourself. If you’re using Flagstar Mobile Banking, you can add friends and family from your phone’s contact list (after giving permission to access it, of course).
- Need a visual? Watch our demo to see how to enroll with and use Zelle®.
