Settle invoices and collect payments in a snap
Get paid and pay eligible vendors quickly with Zelle®.¹ It's linked directly to your Flagstar business banking account and available in the Flagstar Corporate Connect™ app.
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Before you go
SEND MONEY WITH ZELLE®
Zelle for your business
Send and receive money quickly, easily and directly from your eligible Flagstar business checking account.
Complete transactions quickly
If both you and your customer or vendor are enrolled, the money is sent within minutes.
Send and receive money with almost anyone
All you need is the other party’s U.S. mobile number or email address.1
Your information is secure
No account numbers are shared, and the money goes directly between your bank account and your customer's or supplier's account.
Getting started with Zelle® is simple
It's easy to enroll and you don't need anyone's bank information—just enter a valid U.S. mobile number or email address for your vendor or customer.1 Open a business checking account today to get started.
Access your accounts anytime, anywhere
When business has you on your toes, Flagstar Corporate Connect™ keeps you in control. With our all-in-one business banking online platform, you can check balances and payment history, pay taxes and bills, make stop payments, and more on your schedule.
Scan this code with your phone’s camera to download the Flagstar Corporate Connect™ App.
Zelle® for your business FAQs
Eligible small business accounts can send, receive, or request money with Zelle®. To get started, log into Flagstar’s online mobile app . In the main menu, select "Transfer and Pay". Then "Send money with Zelle®".
Enter your email address or U.S. mobile number, receive a one-time verification code, enter it, accept the terms and conditions, and you’re ready to start sending and receiving money with Zelle®.
To send money with Zelle,® simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send”. In most cases, the money is available to your recipient in minutes.1
To receive money using Zelle® with a small business account, share your enrolled email address or U.S. mobile number with your customers and ask them to send you payment with Zelle® right from their banking app. No need to share any sensitive account details. After the consumer sends you payment with Zelle,® you will receive your money directly into your enrolled bank account.
To request money using Zelle,® choose “Request”, enter the individual’s email address, U.S. mobile number, or Zelle® tag, confirm the recipient is correct and tap “Request”.
There are a few ways you can encourage your customers to pay you with Zelle®.
- Tell customers verbally that you accept payments with Zelle® and that they can easily send you money right from their banking app.
- Include it on an invoice. We recommend adding “I accept payments with Zelle®” or “Pay me with Zelle®."
- Use Zelle® to request money from your customers (which will send them a notification telling them you’ve requested payment with Zelle®).1
Neither Flagstar nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
Yes, at Flagstar there may be fees to use Zelle® with a small business account.
Your mobile carrier's messaging and data rates may apply.
In order to use Zelle®, the sender and recipient’s bank or credit union accounts must be based in the U.S.
No, Zelle® payments cannot be reversed.
You can only cancel a payment if the small business or consumer you sent money to hasn’t yet enrolled with Zelle.® To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact our customer support team at 888-248-6423 for assistance with canceling the pending payment.
If you send money to a small business or consumer that has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
If you sent money to the wrong person, please immediately call us at 888-757-1140 so we can help you.
Please contact our customer support team at 888-757-1140. Qualifying imposter scams may be eligible for reimbursement.
Keeping your money and information secure is a top priority for Flagstar. When you use Zelle® within our online banking or mobile app, your information is protected with the same technology we use to keep your Flagstar account secure.
Please call Flagstar at 888-757-1140 so we can help you.
You will be able to use Zelle® with a Flagstar business checking or savings account. Eligible small business accounts can send, receive, or request money with Zelle.®
Simply log in to Flagstar Online or Mobile Banking and select Send Money with Zelle®. Then, enter an email address or U.S. mobile number to connect to your small business bank account. Important note: If you already use Zelle® for personal use, you must use a different email address or U.S. mobile number than the one you used to enroll your personal bank account. For example, name@email.com would be connected to your personal checking account, and 555-555-1234 would be connected to your small business bank account.
Please read the updated terms and conditions provided by Flagstar.
Zelle® QR code provides peace of mind knowing you can send and receive money, without typing or providing an email address or U.S. mobile number.
To locate your Zelle® QR code, log into the Flagstar app. In the main menu, select "Transfer and Pay". Then "Send money with Zelle®". Click “Send,” then click on the QR code icon displayed at the top of the “Select Recipient” screen. Navigate to “My Code.” From here you can view and use the print or share icons to text or email your Zelle® QR code.
To send money, log into the Flagstar app. In the main menu, select "Transfer and Pay". Then "Send money with Zelle®". Click “Send,” then click on the QR code icon displayed at the top of the “Select Recipient” screen. Once you allow access to your camera, simply point your camera at the recipient’s Zelle® QR code, enter the amount, hit “Send,” and the money is on the way!
When sending money to someone new, it’s always important to confirm the recipient is correct by reviewing the displayed name before sending money.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.