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Mobile Banking Demos

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How to set up Face ID

Learn how to turn on Face ID in the Flagstar Mobile App so you can sign in quickly and securely with just a glance.

The Flagstar Mobile App is rated 4.7 out of 5 on the Apple App Store as of 6/1/2026.

visit the following URL to download our app from the apple store: https://apps.apple.com/us/app/flagstar-mobile-banking/id972805390 or Visit the following URL to download our app the Android URL https://play.google.com/store/apps/details?id=com.mynycb.nycb&hl=en_US&gl=US

Scan this code with your phone’s camera to download the Flagstar Mobile App from the Apple App Store or Google Play Store.

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FAQs

Keeping your money and information safe is a top priority for Flagstar. When you use Zelle^® within our Online or Mobile Banking, your information is protected with the same technology we use to keep your Flagstar account safe.

We do everything we can to make your Online and Mobile Banking experience as secure as possible. Each transaction is equipped with high-tech protection allowing you to bank with peace of mind.

When you log in using your mobile device, you are logging in with the same multi-layer security that is used as if you logged on from your desktop computer. We confirm your credentials along with the device you are using.

We also provide a comprehensive suite of security features so you can stay in control of your account 24/7. With Debit Card Controls, you can freeze your card, set spending limits, and more. Account Alerts keep you in-the-know with real-time information. Set up Touch and Face ID in your Flagstar Mobile Banking app for added protection.