General information
Select and download the forms using the links provided. Please call 800-968-7700 for further assistance.
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Before you go
Authorization for Automatic Payment (ACH Debits)
No postage needed and no worries about late payments. Simply fill out and submit this form to make automatic payments.
Credit Reporting Review Request
Complete this form if you believe that your payment should not have been reported as delinquent.
Document Request
Need copies of documents or schedules on your mortgage loan? This is your form.
Escrow Setup Request
Fill out this form to add your property tax and homeowners insurance to your mortgage payment.
Escrow Waiver Request
Prefer to pay taxes and insurance separately? Fill out and submit this form to request a waiver of your escrow payments.
Insurance Claim Portal
If you have filed an insurance claim, log into the insurance claim portal to check the status, submit documentation, view inspections, and track payments.
Mailing Address Change
Before you move, please fill out and submit this form to keep your loan information arriving on time.
Primary Name Request
Use this form to change the primary name and Social Security number that appears on your IRS Form-1098.
Private Mortgage Insurance Waiver Request
If you think you're eligible to stop paying PMI, please fill out and submit this form to request a waiver of your private mortgage insurance.
Re-amortization Eligibility Request
A loan re-amortization may be possible after making a large principal payment. Use this form to request a loan review to determine if your loan is eligible.
Third-Party Authorization
Complete this form to authorize another person to access your Flagstar Bank mortgage.
Still have questions?
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