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New York Community Bank (NYCB) and Flagstar Bank are now one.

Your hub for everything you need to know, all in one place.

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On December 1, 2022, New York Community Bank, Flagstar Bank, and Desert Community Bank (DCB) joined together to become one bank. Together, we'll be able to bring you even more of the tailored solutions you need to succeed, all with a shared customer-first, community-focused approach. Read the press release.

We’re growing to serve you even better.
Thank you for banking with us. You’re a valued customer, and that’s why we want to let you in on an exciting announcement: New York Community Bank (NYCB) and Flagstar Bank are now one.

There is nothing you need to do right now. Combining the strengths of our companies will take until early 2024. We’ll keep you up to date on our progress and all that we can offer you down the road.

 

NYCB is made up of local banks that serve communities in Metro New York, New Jersey, Florida, Ohio, and Arizona. And just like Flagstar, NYCB offers outstanding personalized support and resources for customers to bank locally and achieve their financial goals.

Bookmark this page and check back for regular updates.

More ATMs at your service

You can now use any NYCB ATM fee-free in addition to any Flagstar, DCB, Allpoint, or Presto ATM. Use our locator to find one

near you.

Bank as usual.

Please continue to use the same Flagstar/DCB accounts and services you use today.1

Update your contact information.

Make sure your contact information is current so you can stay informed. Visit a branch, go online, or call us.

Expect the same great service.
You'll see the same friendly faces and helpful bankers at your local branch, and you can count on the same exceptional service as always.

Your questions, answered.

Who is New York Community Bank (NYCB)?

NYCB was Founded in 1859, NYCB operates 230+ branches serving customers in five states: New York, New Jersey, Florida, Ohio, and Arizona.

 

Like Flagstar, NYCB is an award-winning bank and recipient of the America’s Best Banks 2021 award by Forbes. In 2021, American Banker named them the number one bank in the country for the best overall customer experience.

Why are Flagstar and NYCB joining together?

NYCB and Flagstar are strong strategic partners with a similar culture, mission, and approach to service, complementary offerings, a shared commitment to community, and no geographic overlap.

 

Combining two great businesses will give our customers access to a larger branch and ATM network, additional resources, deeper industry knowledge, and diverse skill sets.

 

Together, we are better positioned to deliver a more robust, personalized financial experience to our customers with expanded technology and long-term shareholder value.

What does this mean for me now?

There is nothing you need to do at this time.

 

Please continue to use your same Flagstar or DCB accounts and services.1 This includes credit and debit cards, checks, investment and insurance products,2 online and mobile banking, and loan servicing platforms.

 

Once we combine our systems, our customers will have access to an expanded array of benefits and financial expertise. We look forward to sharing more about those benefits soon.

 

In the meantime, you can now use any NYCB ATM fee-free in addition to any Flagstar, DCB, Allpoint, or Presto ATM.

What does this mean for my mortgage and other loans?

You don't need to change a thing. Your loan number and the terms of your loan will stay the same.

 

Manage your loan the way you do now. Continue using MyLoans® to view statements and make payments. If you pay by check or through your bank’s bill pay, you can keep everything the way you have it today. 

 

Expect the same great service. The same friendly lending and customer support teams are still available to you by phone, chat, or at a local branch. And you can count on the same exceptional service as always.

Will the same bankers be at my branch?

Yes! You'll see the same friendly faces and helpful bankers at your local branch, and you can count on the same exceptional service as always.

Can I bank at NYCB branches now?

No. Combining our systems will take some time, so keep banking the way you do today. We’ll keep you posted along the way.

 

In the meantime, you can now use any NYCB ATM fee-free in addition to any Flagstar, DCB, Allpoint, or Presto ATM.

Read news about the merger.

 

New York Community Bancorp, Inc. Completes Acquisition Of Flagstar Bancorp. Inc. 12/01/2022

 

New York Community Bancorp, Inc. Receives Final Regulatory Approval for The Acquisition of Flagstar Bancorp, Inc. 11/07/2022

 

OCC Approval Received for The Merger of New York Community Bank and Flagstar Bank 10/28/2022

 

New York Community Bancorp, Inc. and Flagstar Bancorp, Inc. extend Merger Agreement 04/27/2022

 

New York Community Bancorp, Inc. To Acquire Flagstar Bancorp, Inc. In An All Stock Strategic Merger 04/26/2021

 

Have more questions?
Talk to a Flagstar representative
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1If you are a customer with deposit balances greater than $250,000 combined at both banks, your FDIC insurance coverage may be impacted. Each depositor is insured by the FDIC up to the maximum amount allowed and subject to the FDIC’s rules and regulations. The FDIC’s standard maximum deposit insurance amount (“SMDIA”) of coverage is $250,000 per depositor, per insured bank, for each account ownership category. Your deposits at Flagstar Bank will be separately insured from your deposits at New York Community Bank for at least six months after the merger. This grace period allows you to restructure your accounts, if necessary. Visit www.fdic.gov/deposit/ for more info.

 

2Investment and insurance products and services are offered through INFINEX INVESTMENTS, INC. Member FINRA/SIPC. Investment & Insurance Services at Flagstar Bank is a trade name of Flagstar Bank. Infinex is not affiliated with Flagstar Bank. Products and services made available through Infinex are not insured by the FDIC or any other agency of the United States and are not deposits or obligations of nor guaranteed or insured by any bank or bank affiliate. These products are subject to investment risk, including the possible loss of value.
BrokerCheck

 

Our privacy sharing practices have not changed. If you’d like to learn more, please visit our privacy notice.

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Flagstar is proud to be recognized by Forbes as one of America’s Best Banks.